FAQ’s
We understand your concern and we can assure you that we are taking all the precautions to make your experience a safe one. Right from sanitisation of all our facilities to temperature checks and mandatory masks and gloves, we’re doing everything to ensure a safe experience.
Homes designed and executed for homeowners such as yourself is a project. And usually, every home project requires a combination of civil work plus catalogue and custom products. These tasks are specific orders which depend upon the scope of work involved.
So, a project has at least one order within it. And, the orders are what you’re ultimately billed for.
To make your life easy, we have curated over 2.5 lakh products onto our catalogue. We’ve Kalpak branded products as well as some of the best-in-category brands from India and abroad such as Gulmohar Lane, Rug Republic, Hettich and Hafele to name a few. From sofas, beds, chairs, tables, lighting and appliances to kitchens, wardrobes and storage units, you can find anything and everything for your home project here.
Kalpak services include civil work, custom furniture, false ceiling, flooring, tiling, cladding and so much more.
We consistently deliver high-quality interiors because we’ve a 100% in-house team, whose work we stringently monitor based on a 146-quality checklist. And that’s why we can even give you a full home warranty!
At the execution milestone, 40 – 50% of the work in terms of the order value, is completed. Once the order reaches this milestone, the balance payment is due.
The table below can give you better clarity:
| S No | Category | Execution Milestone (Pay 100%) | Handover / Installation |
|---|---|---|---|
| Order Type 1 | Civil & MEP (Mechanical, Electrical & Plumbing) | MEP base work & POP (Plaster of paris completion) | MEP fixtures & fittings, final painting & handover |
| Order Type 2 | Custom furniture (workshop) | Carcass quality check completion | Installation & handover |
| Order Type 3 | Custom furniture (on-site) | Wood framework completion | Finishing & handover |
Of course! We’d be happy to design just a part of your home for you – say a modular kitchen or living room or your kid’s bedroom. Get in touch with our designers. They can guide you through the process.
Don’t worry. At Kalpak, you can design now and pay later. We’ve partnered with leading financial institutions such as ICICI bank, Yes bank and LiquiLoans for easy monthly installments. Contact your designer to know more.